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CUSTOMER EXPERIENCE SERVICES

Blueberry Wave is a data powered Customer Experience business that simplifies the complex world of customer and business data for clients - delivering effective communications and strategies that are deployed efficiently, using the appropriate power of technology to create meaningful customer experiences and engagement.

Identify
Analyse
Orchestrate

Identify

Inspire your marketing campaigns by tapping into a repository of customer and prospect knowledge held in the customer data platform (CDP) and CRM database. We are highly experienced at effectively integrating systems and data. And with new legislation governing the use of data, we ensure that your integrated customer information is complete and compliant.

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Analyse

We have a team of data scientists who specialise in uncovering actionable insights along with our gifted data storytellers who commercially bring the data to life. Blueberry Wave's focus is achieving our clients' marketing ambitions and helping you to grow your business.

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Orchestrate

We can help you to orchestrate customer-centric communications in real-time across multiple channels, when and where they are most meaningful to the customer - using content which is tailored and relevant to each individual - to create an environment where the brand and customer enter into a rewarding and valued engagement.

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