Overview of the Strategic Sourcing Team
The strategic sourcing team role is very distinct from that of the operational Print Buyers located at client sites. Our role is to rationalize spend into a right sized, Singapore and Malaysia focused vendor base, selected because they can meet the diverse needs of our client base. In addition, we then work with those vendors to drive and deliver continuous improvements and sustainable cost reduction.
Strategic Sourcing Manager Role
- Perform vendor sourcing activities, ensuring that maximum added value is derived from the sourcing processes adopted and that all targets are met or exceeded
- Manage the dependencies between sourcing and relevant business areas to ensure effective handovers, supplier liaison and involvement of the appropriate parties as part of deal transition
- Create and maintain supplier risk profiles and ensure the effective contribution to overall risks
- Serve as a vital communications link to other Account Managers and Client Marketing team, by ensuring that internal customer expectations, in terms of price, quality and delivery, are met
Key Responsibilities
Financial:
- Establish potential savings benefit for target clients arising from HH Global procurement model in relevant category spend through determining baseline spend and identifying opportunities
- Work with HH Global account teams to ensure that savings targets are met or exceeded in nominated accounts
Operational:
- Take relevant products and services to market (utilizing all relevant procurement tools, eg e-auction etc) to negotiate contracts (price and service) with relevant approved vendors, before handing contracts to HH Global account teams for administration
- Support the management of the transfer of production of products and services from incumbent suppliers to new vendors, when and where appropriate – explore opportunities of onshore v offshore by working with the Central Sourcing Office in Shenzhen
- Support the program of relevant information dissemination for all products and services to HH Global account teams and associated clients to ensure that account teams and clients have a well-informed understanding of potential value of, in particular, emerging technologies
- Understand relevant client accounts and work with account teams and clients to design, develop and deliver solutions in line with HH Global declared objectives of refining process and improving product quality, value and efficiency whilst enhancing effectiveness of communication piece
- Foster a best practice vendor selection and procurement process across all HH Global account teams
- Conduct vendor compliance audits with regard to quality, social responsibilities, specific client needs etc.
- Determine, with relevant HH Global Account Directors (GADs), criteria for identifying value and profile of work which would automatically be referred to Strategic Sourcing Manager for review at initial scoping/RFP stage
Strategic Sourcing Service Delivery:
- Support HH Global Operations and Business development with insight and creative solutions when crafting bid responses
- Support Category Management response in developing and delivering proposals and presentations outlining value to target clients of HH Global’s category sourcing strategy
Account Management:
- Ensure production orders are delivered timely, to specification, and has met our quality specifications and client contractual obligations
- Work with the internal team members to coordinate production schedules, POS and print specifications, quotations and billing
- Initiate requests for customer + supplier purchase orders
- Manage internal workflow, including data entry on internal software
- Maintain a full understanding of the broad range of the HH Global services, and work closely with the internal departments to provide the client with services that complement their campaign
- Providing technical input and advice on projects as required to achieve high quality standards. Rejects poor quality or incorrect jobs and schedules them to be redone when necessary
- Work with technical partners and suppliers to ensure they deliver service as required
- Advise on technical specifications and best methods of production to deliver quality, savings and innovation to the client
Technical Skills and Personal Attributes
- Relationship and partnership approach
- Relevant procurement qualification or experience
- Understanding of retailer and brand operations
- Have a strong project management background and comfortable analyzing and interpreting specifications and data to produce accurate reports
- Proven experience of design, prototype and approval processes for 3D PoS / Premiums
- Proven experience of 2D Print, Premiums, 3D temporary/permanent PoS pre-press and proofing
- Proven experience of all relevant PoS manufacturing (paper, wood, acrylic, metal, etc.) processes
- Strong communication and Influencing skills
- Strong negotiation skills
- Customer and market oriented
- Leads Innovation and Change
- Ability to implement innovative sourcing strategies to maximize value and execute best in class deals
- Supplier communications and management in order to achieve leading commercial solutions
- Proven financial achievements – cost and income contribution
- Multi-lingual skills an advantage
- Tactful stakeholder management – internal + external
- Understanding of quality systems and social responsibilities compliance requirements
- Proven experience of PoS procurement across Malaysia and Singapore
Competencies
- Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirements
- Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. As well as product innovation, employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities
- Relationship Building: Has the ability to build and maintain a network of business related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider market place and using this knowledge to develop networks and relationships
- Team Player: Commitment to the team’s common goal. A willingness to always communicate, share and support each other
- Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HHG in the market place. Always looking for a better way to get things done and puts plans into practice
- Team Leadership: Working with colleagues, with or without line management authority to achieve results through enthusiasm, motivation, commitment and determination