APAC Careers

Senior HR Operations Executive

Senior HR Operations Executive - Malaysia

The Senior HR Operations Executive will be working together with HR Operations Partner, APAC to provide HR operational support, HRIS and data maintenance across APAC to each stockholder in the company who will be geographically located in different country/district in APAC. This role will be reporting to HR Operations Partner, APAC as direct Manager.

HH Global is a tech-enabled, creative production and procurement partner that delivers big impact for big ideas across the globe. With +4,500 experts in every market and a thirty-year track record of success, we help the biggest brands on the planet achieve stronger, more sustainable growth. Across every channel. At the speed of modern business. With an unmatched supply chain, a growing suite of tech tools and dat insights- we make our clients’ brilliant ideas unmissable everywhere.



Key Responsibilities

  • Manage the on/off boarding process. Arrange and liaison with relevant department to conduct new employee orientation plan, new employees HR Induction, setup personnel files and ensure that all documentations are included and completed
  • Manage and coordinate the separations procedures, including exit interview, final settlement calculation, immigration (if required) and other relevant processes as part of separation requirements
  • Daily maintenance of HRIS system and keep tracking data accuracy and timeliness, provide accurate HR reports according to different internal stockholder. Generate all HR reports and provide support analysis on the reporting
  • Assist on payroll managements in APAC, familiar with the compensation and benefits in each country/district, interpret and advise on employment law, deals with grievances, and implements disciplinary procedures, prepare and issue relevant HR documents
  • Ensure all regional guidelines on annual performance management are followed, provide trainings to employees and managers, ensure that the whole performance management processing aligned with the timeline, act as the performance improvement driver and provokes positive changes in the people management
  • Ensure legal compliance by monitoring and implementing applicable human resource state requirements
  • Assist with Employees Engagement program development, and implementation across APAC as needed
  • Manage employee’s training/development portal and ensure content are updated

Knowledge and Skills

  • Bachelor’s degree in business administration or Human Resources and at least 5 years of Human Resources experience
  • Demonstrated experience with a variety of HR Relations issues (policy application, workplace complaints, involuntary terminations etc.)
  • Professional knowledge of employment law, HRIS and some regional exposure would be advantage
  • A professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals
  • Proficient in Microsoft Office, Excel and specific computer programs related to area of responsibility
  • Ability to act independently and have a “can do” attitude
  • Excellent interpersonal, communication and listening skills
  • High degree of confidentiality


  • Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement
  • Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. Employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities
  • Relationship Building: Has the ability to build and maintain a network of business-related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider marketplace and using this knowledge to develop networks and relationships
  • Team Player: Commitment to the organization’s/ department’s common goal, a focus on what is best for the business rather than suits the individual. It involves communicating, sharing and supporting and it goes much further than meeting others half-way, it is about putting effort into building good working relationships, taking the initiative when others are slow and not being put off by negative responses
  • Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HH Global in the marketplace. Always looking for a better way to get things done and puts plans into practice. If improvements can be made, inadequacies will be questioned and actioned
  • Team Leadership: Working with colleagues, with or without line management authority to achieve results through enthusiasm, motivation, commitment and determination

To apply please send an updated resume to apac.careers@hhglobal.com