APAC Careers

Key Responsibilities

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• Lead on new client and reporting implementations, helping to scope, design and implement
• Confidently engage with internal and external stakeholders to offer advice and shape analytics solutions
• Support on improving existing reporting processes, stripping out inefficiencies and propose improved, automated ways of working
• Design, develop, deliver, and maintain best in class client facing reports and dashboards
• Analysis of data sets (basic and complex)
• Work closely with the wider team to design and implement internal reporting and dashboard solutions
• Help mentor and support the offshore analytics team
• Provide analytical business support and commercial guidance where possible
• Provide ad-hoc data analysis and project support where required

Knowledge and Skills

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• Excellent analytics skills and interpretation/understanding of data and reporting
• Experience of designing, implementing and leading complex reporting solutions
• Knowledge and ability to extract and manipulate data from varied systems
• Experience of data cleansing, analysis, and reconciliation
• Experience of working closely with teams to deliver project outputs on time
• Strong communicator at all business levels
• Able to present complex data in an easy-to-understand manner
• A passion to learn and grow their skills and capabilities
• Microsoft office skills, including excellent MS excel skills
• Experience of Microsoft Power BI reporting & dashboard development ideal (but not essential)
• Experience with programming language, e.g. Python or R (ideal but not essential)

Competencies

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• Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement.
• Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. As well as product innovation, employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities.
• Relationship Building: Has the ability to build and maintain a network of business related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider market place and using this knowledge to develop networks and relationships.
• Team Player: Commitment to the team’s common goal. A willingness to always communicate, share and support each other.
• Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HHG in the market place. Always looking for a better way to get things done and puts plans into practice.
• Team Leadership: Working with colleagues, with or without line management authority to achieve results through enthusiasm, motivation, commitment and determination.