APAC Careers

Key Responsibilities

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• Supplier Management – Develop and maintain strong relationships with all suppliers
• Liaise with different material suppliers for cross production checks
• Production Coordination – Plan & track all supplier production and set priorities accordingly.
• Project Documentation – Ensure accuracy of all technical documentations. i.e., design drawings, production drawings, bill of materials, meta data, etc.
• Manage, review, comment to Client’s drawings for manufacturing and development
• Quality Control – Work and Plan with Quality Managers on QC inspections on supplier’s site
• Providing technical input and advice on projects as required to achieve high quality standards
• Rejects poor quality or incorrect jobs and schedules them to be redone when necessary
• Identify new Suppliers/Technologies – Actively search for new technologies and suppliers
• Claims – Manage all claims of damaged or missing components
• Deliver a high level of customer service and act as a key point of contact for internal teams and suppliers on project status and details
• Works closely with the internal team members (designers, CAD engineers, other production mangers, quality inspectors, roll-out managers, assembly teams, logistic managers, installation teams and finance department)
• Build team camaraderie and apply best practices in conjunction with wider HH operations group and encourage knowledge sharing
• Track and analyze benchmarking information and communicate frequently with Supplier and Account Director/SAM
• Ensures internal processes are adhered to

Knowledge and Skills

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• Experienced in retail store development and retail fixture development and engineering
• Ability to think strategically and partner with Account team to deliver project objectives
• Strong industry manufacturing knowledge
• Strong organizational and project management skills
• Positively embraces change, accepts new approaches and maintains own effectiveness in situations of uncertainty
• Delivers clear, concise and well-structured written and oral communication
• Works collaboratively with others in pursuit of team goals
• Shares information and ideas with others to achieve wider team or organizational objectives
• Demonstrates a commitment to quality and operational excellence
• Identifies opportunities for continuous improvement
• Previous experience working in Retail Store Development, Retail Fixtures and Fittings and or experience of working on FF&E projects
• Retail roll out experience, experience working with brands and or agencies
• Knowledge of quality assurance and control is an advantage
• 5+ years of Production and Project Management experience, PMP certification desirable
• Excellent written and verbal communication skills in English and Hindi
• Proven ability to develop strong relationships and build trust
• Proficient with Solid works and CAD
• Proficient with Microsoft Word, Excel and PowerPoint

Competencies

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• Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement
• Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. Employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities
• Relationship Building: Has the ability to build and maintain a network of business-related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider marketplace and using this knowledge to develop networks and relationships
• Team Player: Commitment to the organization’s/ department’s common goal, a focus on what is best for the business rather than suits the individual. It involves communicating, sharing and supporting and it goes much further than meeting others half-way, it is about putting effort into building good working relationships, taking the initiative when others are slow and not being put off by negative responses
• Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HH Global in the marketplace. Always looking for a better way to get things done and puts plans into practice. If improvements can be made, inadequacies will be questioned and actioned
• Team Leadership: Working with colleagues, with or without line management authority to achieve results through enthusiasm, motivation, commitment and determination