APAC Careers

KEY RESPONSIBILITIES

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• Provide and maintain high quality operational and administrative support (data entry, data management and generating invoices)
• Delivering services on time, to specification, to a high quality and accuracy, and to contractual targets
• Take complete ownership of the process and ensuring compliance
• Work with other internal teams to establish best practices and procedures to ensure consistency and sharing of learning between teams
• Attend client meetings with Account Managers
• Ensuring best practice in conjunction with wider HH operations group
• Liaising with internal and external stakeholders
• Manage the data input accurately

KNOWLEDGE & SKILLS

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• Enthusiastic & pro-active, willing to take initiative and weave his/her way through complex organization structures
• Ability to manage high volumes of data in an accurate and efficient manner, maintaining strict attention to detail
• Ability to work with tight timelines
• Excellent interpersonal skills in managing networks with colleagues and stakeholders
• Computer proficiency and good with MS Office(Excel, Word, PowerPoint)

REQUIREMENTS

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• 1+ years previous experience in a marketing print and retail POS/Commercial Print and Packaging environment. Fresh graduates encouraged to apply
• Proficiency in MS Excel and have high aptitude for math, cost reporting and data analysis
• Experience of working in a fast-paced environment where priorities are constantly changing
• Committed, independent, service minded with proven client management skills
• Attention to detail, resourcefulness, and high level of accuracy
• Ability to work under pressure, establish work priorities, and multi-task
• Ability to work with short deadlines, and deliver on set milestones
• Ability to deal with ambiguity and a creative problem solver

COMPETENCIES

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• Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement
• Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. As well as product innovation, employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities
• Relationship Building: Has the ability to build and maintain a network of business related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider market place and using this knowledge to develop networks and relationships.
• Team Player: Commitment to the team’s common goal. A willingness to always communicate, share and support each other
• Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HHG in the market place. Always looking for a better way to get things done and puts plans into practice
• Team Leadership: Working with colleagues, with or without line management authority to achieve results through enthusiasm, motivation, commitment and determination