APAC Careers

Key Responsibilities:

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• Provide and maintain high quality operational and administrative support (data entry and generating invoices)
• Delivering services on time, to specification, to a high quality and accuracy, and to contractual targets
• Take complete ownership of the process and ensuring compliance
• Work with other internal teams to establish best practices and procedures to ensure consistency and sharing of learning between teams
• Ensuring best practice in conjunction with wider HH operations group
• Liaising with internal and external stakeholders
• Manage the data system accurately

 

Knowledge and Skills

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• Enthusiastic & pro-active, willing to take initiative and weave his/her way through complex organization structures
• Ability to manage high volumes of data in an accurate and efficient manner, maintaining strict attention to detail
• Ability to work with tight timelines
• Excellent interpersonal skills in managing networks with colleagues and stakeholders.
• Computer proficiency and good with MS excel and words

Competencies

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• Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement
• Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. Employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities
• Relationship Building: Has the ability to build and maintain a network of business-related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider marketplace and using this knowledge to develop networks and relationships
• Team Player: Commitment to the organization’s/ department’s common goal, a focus on what is best for the business rather than suits the individual. It involves communicating, sharing and supporting and it goes much further than meeting others half-way, it is about putting effort into building good working relationships, taking the initiative when others are slow and not being put off by negative responses
• Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HH Global in the marketplace. Always looking for a better way to get things done and puts plans into practice. If improvements can be made, inadequacies will be questioned and actioned
• Team Leadership: Working with colleagues, with or without line management authority to achieve results through enthusiasm, motivation, commitment and determination