Account Executive - Paris, France
Exciting opportunity to work closely with our clients, suppliers and internal contacts and deliver services professionally, to specifications and on time in line with SLA’s. As the Account Executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day to day production contractual print requirements.
HH Global is the first-choice partner in outsourced marketing execution for leading brands. Applying proven processes, industry-leading technology, and the deep expertise of over 800 employees, we develop innovative solutions that drive down the cost of our clients’ printing, packaging, and creative production, while improving quality, sustainability, and speed to market.
Over the past few years we have successfully expanded and in the past financial year we saw growth in all regions of over 35%. To meet the demands of our customers as well as our own requirements, we are looking for the most motivated and talented employees in the market to support our ongoing growth strategy.
PURPOSE OF THE JOB
The Account Executive will be responsible for working closely with our clients, suppliers and internal contacts delivering services professionally, to specifications and on time in line with SLA’s.
As the Account Executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day to day production contractual print requirements. You will coordinate the production process and process orders in line with the client brief and the client expectations.
This is a fast paced role dealing with a variety of marketing and commercial print projects. You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.
- Support Account Managers
- Provide technical input and advice on print projects as required
- Take briefs from the client and ensure requirements such as specifications and critical dates are captured
- Produce detailed specifications for internal and external clients
- Brief suppliers on client requirements
- Monitor projects to ensure they are delivered to specification, on time and in line with SLA’s
- Ensure activity is recorded using the designated company tools
- Maintain a full understanding of the broad range of HH Global’s services and pass details on to the client
- Implement new methods and procedures as required
- Ensure invoicing procedures are followed
- Manage day to day operational requirements
- Build and develop relationships with key stakeholders
- Deliver excellent customer service to clients, suppliers and internal stakeholders
KNOWLEDGE & SKILLS:
- Experience working within an operational role
- Experience working within a client services environment directly engaging with clients
- Numerate with a strong commercial understanding
- Ability to manage multiple projects simultaneously
- Strong time management and prioritisation skills
- Experience of finding solutions
- Keen eye for detail
HH Global is an industry-leading organisation and we deliver exceptional standards of service. Our team is our greatest advantage and we offer fantastic opportunities for professional growth and development. We offer competitive salaries, excellent career prospects and we are always looking for enthusiastic and innovative talent, with a desire for a challenging and rewarding career.
Due to the large volume of applications received during our recruitment campaigns, we are unable to respond to all applications directly. Therefore if you have not received a response from us within 4 weeks of submitting your application, please assume your application has not been progressed to the next stage of the recruitment process on this occasion.
HH Global is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.