Sales Ledger Team Lead - Mumbai, India

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Sales Ledger Team Lead

The Team Leader (Sale Ledger/AR) job involves managing and guiding teams of associates who will be responsible for generate and send out invoices and initiation of necessary follow-up actions to get cash in time. The work includes a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocol.


HH Global is a global marketing services group specializing in the execution of print, digital and retail media. Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated customer brand experience and a greater measurable return on marketing investment. 
With offices across Europe, the US, Latin America, the Middle East and Asia-Pacific, we deliver for some of the most successful and challenging brands in the world and are a market leader in the coordinated, leveraged, management of global marketing supply chains to unify and synchronise all customer touch points across print, digital and retail media. 

Key Responsibilities:

  • Management of day to day planning, control and direction of the activities for the team
  • Actively manage, coach and provide development plans for all team members, resolving performance issues promptly and provide motivation that encourages all team members to deliver to their full potential.
  • maintain up-to-date Invoice generating system
  • Generate Client invoices and send out queries to stakeholder(if any) and get it resolve in quick time
  • Ensure correct coding of all invoices and payments updated in the System
  • Respond to stakeholders on any process related queries and manage 1st level escalations.
  • follow up on, collect and allocate payments
  • carry out invoice generating and reporting activities according to specific deadlines
  • perform Customer account reconciliations
  • Develop processes to improve productivity and quality of the team
  • Suggest process improvement and process automation
  • follow established procedures for processing payment, cash etc
  • communicate with Client/Stakeholder via phone, email, mail or personally
  • assist with month-end closing
  • collect data and prepare monthly metrics
  • Working Knowledge about GST, TDS, ST & VAT
  • To ensure that the company’s policies and procedures are adhered to

 Skills Required:

  • Strong leadership , mentoring skills and people management
  • Able to juggle multiple responsibilities at one time
  • Excellent verbal and written English language communication skills
  • Extremely high level of attention to detail
  • Punctual and time-sensitive
  • Target oriented and AR resolution mind set
  • Team player
  • Strong analytical background
  • Keen eye for process and quality improvement
  • An aptitude for IT – knowledge of software packages like Excel, Word, SAP

HH Global is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applicants from all suitably qualified persons regardless of their race, sex, religion/belief, sexual orientation, national origin, disability or age.


1 : Sales Ledger Assistant - Mumbai, India